Case studies / CEM Can Felipa
CEM Can Felipa
An AI assistant that knows who you are and where you are, built into the app the centre already had.
More than 20 years of sport and community in Poblenou.
More than a sports centre, Can Felipa is a local institution that brings together fitness, wellbeing and community, with a wide range of services for all ages.
From generic to personalised.
Communication was too general: members received the same content regardless of their goals or habits. The aim was to connect the physical and digital experience.
An assistant that knows who you are and where you are.
The chatbot is at the heart of the ecosystem. It recognises each person's profile and where they are, and supports them with relevant information, content and features.
Inside its own app
Placenet was integrated into Can Felipa's existing app, adding the assistant and the new options.
Connected to everything
It integrates with websites, databases, CRM and any of the centre's information sources.
It doesn't just inform, it also acts
It helps with admin tasks and room bookings, always based on who you are and where you are.
Community
Interest-based communities within the app to keep people engaged beyond their workouts.
Built into the app members were already using.
Ready to transform your sports centre?
We'll show you how the assistant would work with your spaces, your members and your app.
Prefer to write to us? [email protected]